Conflict is inevitable. Join us on October 4 at 4 pm ET to learn skills on how to resolve and manage these difficult situations.
Presenter Alicia Love, Acting Bureau Chief, Food Safety Officer, EIAO, Montana Department of Livestock/Meat & Poultry Inspection will discuss:
- Fight or flight responses
- Emotional intelligence
- Circle of control
- Guidance for de-escalating situations
The session also includes practice scenarios to learn valuable strategies to help you feel more comfortable de-escalating conflict.